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Location

Park Rd
Ripley
DE5 3EF

Open Hours

Monday to Friday 8.30am to 5.30pm
Saturday 8.30am to 12.30pm
Sunday Closed

Email

info@thewoodmagpie.co.uk

TEL

07922 105149

F.A.Q.

Frequently Asked Questions

From initial order date when can I realistically expect delivery?

On larger items we usually advise 6 to 8 weeks, however if you are ordering a popular item we may have stock partially manufactured. We will advise you on ordering.

I have seen a bathroom unit I like from another manufacturer but it’s just not quite right, can you make what I need?

Yes we can usually produce a bespoke unit to your exact requirements. We would ask for a photograph of the unit and a brief on how you would require it to be manufactured. We would also make sure there are no possible copyright infringements before undertaking the work.

Is a deposit required when ordering a bespoke piece of furniture?

Yes if the piece requires special materials such as none stock paint or timber we would ask for a deposit to cover this, or if the project total cost was above £4,000 we would discuss this on ordering.

I see an item I really like but would rather have it made in a different wood. Is this possible?

Yes that’s not a problem, depending on availability and suitability we can usually accommodate all requests. There is often a price difference if requiring hard woods as a replacement, we can discuss this on ordering.   

I placed an order with you 4 weeks ago but have changed my mind, can I cancel?  

Depending on how far down the line we are in production it may be possible to cancel your order.

If you have ordered a specific material for your bespoke item we will have asked for a deposit to cover the cost of a none stock item, this deposit maybe kept by us to cover this cost but will allow the cancellation.

I have an old coffee table which was my grandmas; I love it and don’t want to part with it. However it doesn’t suite my house can you upscale it?  

We would certainly love to help keep your heirloom in the family, we love up scaling old pieces and giving new leases of life to once loved items. We would invite you here to discuss the project.  

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